Place a checkmark next to Accept License Agreement and click Next You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. ![]() Once the file is downloaded, open your Downloads folder/location of the downloaded fileĭouble-click mb-support-X.X.X.XXXX.exe to run the program NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. ![]() If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply:
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